Privacy Policy
Canada10Spins is committed to protecting your privacy while delivering an elegant, free social casino experience. This policy outlines how we collect, use, and safeguard your information.
Introduction
Canada10Spins operates entirely with virtual tokens. We do not accept deposits, process withdrawals, or facilitate real-money wagering. All interactions on our platform take place within a simulated entertainment environment designed for Canadian players aged 18+. We comply with applicable laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) to ensure your personal information is handled respectfully and securely.
Personal Information We Collect
To deliver a personalised experience, we may collect the following information:
- Account Details: Information provided when registering or contacting support, such as name and email address.
- Usage Insights: Session activity, game preferences, and engagement patterns that help us refine Canada10Spins.
- Technical Data: Device type, IP address, browser information, and diagnostics to maintain platform reliability.
- Cookies & Tracking: Tools that recognise returning visitors, preserve preferences, and support analytics as described in our Cookie Policy.
No banking or payment information is collected because Canada10Spins never processes real-money transactions.
How We Use Your Information
Your information allows us to deliver a calm, premium experience:
- Personalisation: Tailoring in-platform messaging, featured titles, and recommendations.
- Enhancement: Analysing aggregated usage to introduce new features and optimise performance.
- Security: Detecting unusual behaviour, preventing abuse, and keeping Canada10Spins safe.
- Compliance: Meeting legal obligations, including age verification and responsible play commitments.
Sharing and Disclosure
Canada10Spins does not sell or rent your personal data. We may share limited information with:
- Service Providers: Trusted partners supporting hosting, analytics, or email delivery who uphold strict confidentiality agreements.
- Legal Authorities: When required to comply with law, enforce our rights, or protect players from harm.
Any transfer of information follows applicable privacy legislation and safeguards.
Data Retention
We retain information only as long as necessary to deliver and improve Canada10Spins, honour legal requirements, and resolve disputes. Once data is no longer required, it is securely deleted or anonymised.
Security Measures
Protecting your data is central to our Arctic Luxe philosophy. We apply encryption, access controls, logging, and regular audits to safeguard personal information. While no digital platform can promise absolute security, we continuously evolve our controls to stay resilient.
Your Privacy Rights
As a Canada10Spins player, you may:
- Request access to the personal information we hold about you.
- Ask for corrections to inaccurate or incomplete data.
- Withdraw consent to optional communications.
- Request deletion where permitted by law.
To exercise any right, contact support@canada10spins.com. We may need to verify your identity before fulfilling requests.
Audience Restrictions
Canada10Spins is intended for adults aged 18+. We do not knowingly collect information from minors. If you believe a minor has provided personal data, contact us immediately so we can take appropriate action.
Policy Updates
We may update this policy to reflect new features, legal requirements, or best practices. Revisions will be posted here with an updated effective date. Significant changes may be communicated through in-platform notices.
Contacting Canada10Spins
Questions about this Privacy Policy or our data practices? Reach out at support@canada10spins.com. We aim to respond within one business day.